EV Charging at The Mason: Supporting Guests Without On-Site Management

EV Charging at The Mason: Supporting Guests Without On-Site Management

EV Charging at The Mason: Supporting Guests Without On-Site Management

As more travelers arrive in Park City with electric vehicles, EV charging has become an essential amenity for ski properties and vacation stays. Guests expect convenient, on-site charging — even at properties without front desk staff or daily operational oversight.

The Mason, located in Park City, partnered with IntelliCharge to deploy a self-service EV charging solution that delivers reliable access for guests while requiring minimal involvement from property management.

The Challenge: Guest Access Without Operational Burden

Unlike full-service hotels, properties without front desk staff must provide amenities that function independently. EV charging needed to:

  • Be fully self-service for guests

  • Operate reliably in winter mountain conditions

  • Require little to no daily oversight

  • Protect electrical infrastructure

  • Provide visibility into usage and costs remotely

Charging had to work consistently — even when no one is on-site to manage it.

The Solution: Smart, Low-Touch EV Charging

IntelliCharge deployed durable charging hardware paired with intelligent software designed for automated operation.

Guests can easily access charging through a simple mobile interface, while property owners maintain remote visibility and control through a centralized dashboard.

No front desk. No manual coordination. No ongoing complexity.

IntelliCharge Capabilities Supporting Self-Service Charging

Fully Self-Service Guest Access
Drivers can start, monitor, and pay for charging directly through the mobile app.

Remote Monitoring & Oversight
Property owners can view charger status, usage, and performance from anywhere.

Weather-Resistant Hardware
Commercial-grade chargers built to withstand mountain conditions and seasonal demand.

Smart Load Management
Automatically balances power usage to protect infrastructure without manual intervention.

Low-Touch Operations
Automated controls reduce the need for on-site involvement.

The Results: Reliable Charging Without Staff Involvement

With IntelliCharge in place, The Mason now provides dependable EV charging that enhances the guest experience while keeping operations simple.

Outcomes Achieved

  • Seamless self-service charging for guests

  • No need for front desk or valet involvement

  • Remote visibility into energy use and charger performance

  • Protection of property electrical capacity

  • Competitive advantage for EV-driving travelers

EV charging operates quietly in the background — delivering value without adding workload.

Why Self-Service EV Charging Matters for Vacation Properties

Many vacation rentals, ski lodges, and independent properties operate with limited on-site staffing.

Smart EV charging allows properties to:

  • Offer a high-demand amenity

  • Attract EV-driving guests

  • Maintain control remotely

  • Avoid operational complexity

About IntelliCharge

IntelliCharge provides intelligent EV charging software for hospitality properties, municipalities, workplaces, commercial facilities, and more. The platform delivers real-time monitoring, smart load management, and centralized control — enabling self-service charging with confidence.

Learn more about IntelliCharge.

Looking to Add EV Charging to Your Property?

If your property operates without full-time on-site staff, IntelliCharge can help you deploy a reliable, low-maintenance EV charging solution.

Learn how IntelliCharge supports hospitality EV charging.

Get Started

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